Emergency Room

What is it?

Emergency Medicine Service is a highly complex service that cares for patients of various pathologies focused on the complex subjects, trauma, cancer, transplant and pediatric patients.

Characteristics of an emergency

  • Chest pain with sweating and shortness of breath.
  • Fainting with loss of consciousness .
  • Mutilation accidents.
  • Falls, fractures or severe blows.
  • Heavy bleeding.
  • Sudden changes in mental abilities and/or muscle strength.
  • Unusually strong and sudden headache.
  • Cardiac or respiratory failure.
  • Fever in children under one year.
  • Appendicitis.
  • Poisonings.
  • Alterations in the mental state (does not recognize family members, misplaced in time or talk about inconsistencies).


Heliport with operation 24 hours a day.


The patient is quickly evaluated by trained nurses who prioritize care, based on signs and symptoms of severity; 5 levels are classified. Patients are given greater priority and safety according to the complexity and severity degree of their situation.

Fast Track Area

An area dedicated to rapid care for minor emergencies in adult and pediatric patients. The fast track service has:

  • In-house physicians and orthopedists.
  • Independent area.
  • Exclusive waiting room.
  • 21 cubicles (16 with reclining chairs and 5 with stretchers).

Our service promise: Patient admission in less than 30 minutes, discharge in approximately 3 hours for minor and simple emergencies, after evaluation of the triage.

Emergency area

Urgent and emergency care for adult and pediatric patients. It has specialties 24 hours.

● Urgentologists.
● General Surgeons.
● Internist.
● Pediatritian.
● Orthopedics.
● Intoxicated.
● Isolation room.
● Observation rooms and initial care. 
● Orthopedics and traumatology.
● Attention area for patients with private policies.


Jaime Andrés Giraldo
M.D. Urgentologist, Head of Emergencies

Andrés Felipe Naranjo
M.D. Urgentologist

Alfredo Caballero
M.D. Urgentologist

Andrés Estrada
M.D Urgentologist

Maria Claudia Rojas
M.D. Urgentologist 

Marcela Castro
M.D. Urgentologist

Johana Caicedo
M.D. Urgentologist

Alejandra Zuluaga
M.D. Urgentologist

Juan Pablo Acosta
M.D. Urgentologist

Maria Claudia Uribe
M.D. Urgentologist

Sebastián Betancur
M.D. Urgentologist

Maria Nelly Milfort
M.D. Urgentologist

Contact information

(4) 445 94 21 Emergency Service

(4) 445 90 00 for more information

For international patients

(4) 445 9425

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Attention schedule

24 hours 7 days a week

Located in Tower A, floor 2